Privacy Policy and Terms of Use


Privacy:

This Privacy Policy governs the navigation policy and the treatment of personal data carried out on the website suministrosromer.com (hereinafter, the "Website").

The use of the website attributes the condition of user (hereinafter, the "User") and implies knowledge and, where appropriate, the acceptance of all conditions contained in this Privacy Policy. The User must read carefully this Privacy Policy at each of the occasions that it intends to use the Website, as it may be modified.

Navigation: Navigation through the pages of our Website can be done completely anonymously and our(s) Website server(s) only preserve a series of public data and free access for strictly statistical purposes. These data are: the domain name or IP address of the Internet Service Provider, the date and time you access our Website and the Internet address from which started the hyperlink that leads to our Website.

Personal Data: In certain areas of our Website, the User is asked a series of personal data. In any case, the user always has the option to accept or reject the legal conditions which provide such data. If accepted, these data are provided by the User voluntarily provided upon indication to that effect in the appropriate screen.

According to the RGPD 04/27/2016, we inform you that your data will be treated in a file, responsibility of SUMINISTROS I. RÖMER, SA, for the maintenance and development of the established relationship, will enjoy adequate protection and will not be transferred to third parties, except legal obligation or your express consent. You can access, rectify, oppose, cancel, limit your treatment or request your portability by writing to the address of the responsible (Ctra. de la Estación SI-3, Km 0.7 33429 Viella, Asturias, Spain)

If you wish to withdraw the consent and delete the cookies, in the help and/or configuration of your browser you will find the instructions to do so, although that would stop certain parts and services of the website from working, compromising its use.


Terms of Use:

The Terms of Use and Privacy Policy governing the use of www.suministrosromer.com website (hereinafter "Website") from which Suministros Ind. Römer, SA (Hereinafter SUMINISTROS ROMER) holds. Suministros Ind. Römer, SA is a public limited company established at the Ctra. de la Estación SI-3, km 0,7 Viella-Siero, Asturias, Spain, provided VAT number ES A33051210, registered in the trade register of Oviedo, being one of his trademarks SUMINISTROS ROMER. The use by the customer of the services of the internet shop SUMINISTROS ROMER presupposes, in any event, adherence to the Terms of Use as published by SUMINISTROS ROMER at the moment of the purchase order. Therefore, the customer should read these Terms and Conditions prior to making a purchase.

Scope of the contract:
These Terms of Use apply to the sale of all items of SUMINISTROS ROMER through its website, consumers who are able to deliver orders in Europe (Eurozone only). SUMINISTROS ROMER reports that the website is intended exclusively for addult audiences.
SUMINISTROS ROMER reserves the right to cancel the account of a user's access if found fraudulent, speculative or bad faith in the use of this service.

Purchase limit:
For safety reasons, no purchases can be made through the Website over 1000 € or more than 20 items per order.

Price:
The applicable prices are those indicated on the website on the date of the order. Prices are listed in each item and do not include VAT (Value Added Tax). The amount of the shipping customer indicated a disaggregated at the time you place your order. SUMINISTROS ROMER reserves the right to make, at any time and without notice, any modifications it deems appropriate and can update, even daily, articles and prices depending on developments as they emerge. For shipments to the Canary Islands, Ceuta and Melilla, the customer must pay for custom fees, which vary according to the shipping weight.

Payment:
All purchases can be paid for prior transfer, cash on delivery, credit card Visa ®, MasterCard ® or American Express ® and 4B debit card or 4B Maestro (which implies an automatic charge) and PayPal System. In any case, the choice of the payment is made during the purchase process in the corresponding screen.
SUMINISTROS ROMER must notify any improper or fraudulent charge on the credit card used for the purchase, by email or phone, in the shortest time possible for SUMINISTROS ROMER can make the necessary arrangements.
Additionally, suppliers or means of payment issuers can adopt antifraud measures involving the rejection of certain types of operations. SUMINISTROS ROMER is not responsible for the implementation of such security policies.

Delivery:
Delivery will be made to the address specified by the customer, which can be different from their usual residence, being able to ship to your place of work or even a third person you wish to make a gift. In any of the cases shall be identified by the buyer or the person to whom the item is addressed by an official document that identifies and signature of the delivery note. The delivery time is set in the page will have information value only. However, SUMINISTROS ROMER will strive to meet the deadline will not be liable in case of exceeding the deadline originally estimated.

Exchanges and Returns:
There are different procedures for making changes or refunds, and then describe the characteristics of each of them as well as their conditions.

a) Change: change is considered a replacement item for another.
b) Return: There are two types of returns:

1. - The originating because of a flaw or defect in the item.
2. - Those who are from a customer's personal decision, to be known returns for withdrawal.

In either exchange or refund procedures are indispensable requested document is specified below:
1. - Through the online store, it is essential to include the attachment to complete shipment (return document and withdrawal).
2. - Through the physical store is indispensable presentation of receipt.

All items are to be returned must be in their original packaging in the same condition it was sent. In any case, no refunds or exchanges of masks or ear plugs, except for defective items or defects.
Orders for gift only include the gift receipt for any exchange or return in a physical store SUMINISTROS ROMER will need proof of purchase.

ORDERS DELIVERED TO SPAIN-MAINLAND and Balearic Islands:
Exchanges or returns made in physical store:
Conditions: the return or exchange process (either by overhead or defect returns as returns for withdrawal) must be made within 15 calendar days after receipt of order.
Cost: Changes or returns the store have no cost to the customer.
Procedure: just go to a store with the original SUMINISTROS ROMER ticket you received with your order.
Promotional Items refunds only through Internet by contacting the Customer Service as follows.

Changes or refunds requested through the online store:
Conditions: the return or exchange process (either by overhead or defect returns as returns per withdrawal) should be initiated within 15 working days of receipt of order.
Changes may be made only color and / or measure the same reference.
Cost: Changes or refunds for tare or defect have no cost to the customer. In the case of refunds for withdrawal, the customer shall bear the shipping costs to generate that process. These shipping costs will be deducted from the original purchase amount of the item / s to the refund.
Procedure: Contact our Customer Service by calling +34 985791717 or by email romer@suministrosromer.com and we will pick up your purchase to the delivery address you provided.
SUMINISTROS ROMER reimburse the customer the appropriate amount within 15 days from receipt of the notice under the conditions described above. The refund will be issued by the same means of payment which was paid.

ORDERS DELIVERED TO CANARY, Ceuta and Melilla:
Conditions: the return or exchange process (either by overhead or defect returns as returns for withdrawal) must be made within 15 calendar days after receipt of order.
Cost: Changes or returns the store have no cost to the customer.
In case the client does not remove the order once it is in the office, will bear the expenses incurred to return the order to store SUMINISTROS ROMER in Asturias. These expenses are deducted from the amount of refund of your purchase.

The only items on promotion through Internet refunds by contacting the Customer Service as follows.

Changes or refunds requested through the online store:
Not making changes permitted through the online store.
The realization of returns via the online store will be as follows:
Conditions: the return process should be initiated within 15 working days of receipt of order.
Cost: The client will pay the shipping costs of the items to be returned, as well as for custom fees.
Procedure: The client must send the items they want to be returned to: SUMINISTROS ROMER, Ctra de la Estacion SI-3, km 0,7 - 33429 Viella (Asturias), Spain, by the means of transport chosen. No refund accepted on delivery.
SUMINISTROS ROMER reimburse the customer the appropriate amount within 15 days from receipt of the items. The refund will be issued by the same means of payment which was paid.

Availability of items:
All orders are subject to the availability of the items. If incidents occur in their supply or no longer in stock, will be informed immediately and proceed to reimburse any amount you might have paid.

Warranty items purchased:
The contractual guarantee offered is 1 year for industrial goods and two years for consumer goods.

Customer Service:
For questions, suggestions, complaints or concerns about the online store, you can contact Customer Service by any of the following ways: by email to romer@suminitrosromer.com or phone +34 985791717. Or by mail at the following address: Ctra de la Estacion SI-3, km 0,7 33429-Siero Viella Asturias (Spain)
SUMINISTROS ROMER answer your request as soon as possible and in any event, within a period of one month. In case your application is not satisfactorily resolved, you can access the system of dispute resolution that follows.

Governing Law and Jurisdiction:
These Terms of Use are subject to Spanish law. The parties submit to the resolution of conflicts and renouncing any other jurisdiction, the courts of Oviedo (Spain).